Incidents reported on status page for ISBNdirect https://status.isbndirect.com/ https://d1lppblt9t2x15.cloudfront.net/logos/cd15cee970633946e10de99d013371f4.png https://status.isbndirect.com/ en https://status.isbndirect.com/incident/807002 Mon, 19 Jan 2026 04:31:00 -0000 https://status.isbndirect.com/incident/807002#2feeec19dc325f5b624646615576a34eb16d08f1969d0a33a7875859ca0e5c51 The issue causing delays in automated processes has been resolved. Automated actions such as ISBN assignment, welcome emails, and password resets are now processing normally again. We will continue to monitor the system to ensure stability. https://status.isbndirect.com/incident/807002 Sun, 18 Jan 2026 23:45:00 -0000 https://status.isbndirect.com/incident/807002#aff308f687f434a8d1638b27722bc69232cf16323428196d79544ff152ec90e3 We are currently experiencing delays in some automated processes due to an ongoing issue at our backend provider. This may affect automated actions such as ISBN assignment, welcome emails, and password reset emails. Manual actions and access to existing accounts remain available. The provider has identified the underlying configuration issue and is awaiting manual database cleanup by AWS to fully resolve it. We are monitoring the situation closely and will update this page once normal processing has resumed. https://status.isbndirect.com/incident/787177 Tue, 16 Dec 2025 03:11:00 -0000 https://status.isbndirect.com/incident/787177#8f52faa969e02f9ac83d60b0e923ec4a482a83e09dd5b2eb2d0350f9600741a4 The issue affecting cover uploads has been resolved. Upload functionality has returned to normal, and new uploads should now process as expected. We will continue to monitor the system to ensure stability. https://status.isbndirect.com/incident/787177 Mon, 15 Dec 2025 23:15:00 -0000 https://status.isbndirect.com/incident/787177#37d8428b72eecf61f6165f9f57b57cde2f4b4f2c5df3ad3c5a2b020a1060b461 We are currently experiencing delays and intermittent failures when uploading book covers. This is caused by an ongoing issue at our file upload provider. An initial fix was implemented by the provider earlier, but upload performance remains degraded and they are actively investigating and working on a full resolution. During this time, uploads may be slow, time out, or appear not to complete. We are monitoring the situation closely and will update this page as more information becomes available. https://status.isbndirect.com/incident/537239 Mon, 31 Mar 2025 14:04:00 -0000 https://status.isbndirect.com/incident/537239#2167dedc2e76363077ee5175ebdf9e73da291ee8a40df2cea2bcbbfcb1271f30 The issue has been identified and resolved. Thank you for your patience. https://status.isbndirect.com/incident/537239 Mon, 31 Mar 2025 09:19:00 -0000 https://status.isbndirect.com/incident/537239#01e958e5597fb09ed1e70c0432404dfd0b8f31bbd74db8fa50bf6016c00d44f3 Some users may experience slower load times on the portal. We’re investigating and will share updates as available. https://status.isbndirect.com/incident/468403 Wed, 27 Nov 2024 03:48:00 -0000 https://status.isbndirect.com/incident/468403#72c755b84bf984a45ddb60d7864834c91daa51148400fcfd94052ed3f7a9c7ba Our website is now back online following the completion of the planned maintenance. Thank you for your patience and understanding! https://status.isbndirect.com/incident/468403 Wed, 27 Nov 2024 03:32:00 -0000 https://status.isbndirect.com/incident/468403#1150a193c9e57ff08bf0c35e554e3eecfbb543d1a99a54238b48ee37b4ab10db Our website is currently inaccessible due to planned maintenance at the data center. We are working to restore access as quickly as possible. Thank you for your patience and understanding. https://status.isbndirect.com/incident/449864 Sun, 27 Oct 2024 04:30:00 -0000 https://status.isbndirect.com/incident/449864#cda6201d5bb2259611dd61c7f4f4fe64b47a31998c24fa39df28d79f4e0a2640 Maintenance completed https://status.isbndirect.com/incident/449864 Sun, 27 Oct 2024 03:30:00 -0000 https://status.isbndirect.com/incident/449864#1347c9bb1467e57f2034d74608f84f631c374d1a3c0969322669aa5f62bfa530 We will be performing scheduled maintenance on our website on October 27, 2024. Please note that during this time, the website will be temporarily unavailable. Our platform and all other services will remain fully operational. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our website. https://status.isbndirect.com/incident/444317 Mon, 14 Oct 2024 12:10:00 -0000 https://status.isbndirect.com/incident/444317#7b49da01b42455a4f88b1eb48fbface2d386926d2cd063947bfdb7d6bd7d45ae We're back! Our portal is up and running again. Thanks for bearing with us. https://status.isbndirect.com/incident/444317 Mon, 14 Oct 2024 12:00:00 -0000 https://status.isbndirect.com/incident/444317#332617c25139dad85330935acbd5e823ebb0641f59ed52c883576aab99403c5c Our portal is down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.